What’s happening?
On March 21st, Collaborate Ultra will be updated by the central technology team named CTIL, as part of the regular process of enhancement. This introduces a number of new features, however, a knock on effect of this is that some older browsers (Internet Explorer 11 and Safari 10)
Who is affected?
Anyone who is currently using Internet Explorer 11 or older, or Safari 10 (or older) to access Collaborate Ultra.
Solution
Ensure that you are use one of the following browsers when you are using Collaborate Ultra from a desktop or a laptop.
- Microsoft Edge. Available on Windows 10 (not available on Windows 7)
- Chrome – available on all University machines, both Windows 7 and 10. Also available on Mac
- Firefox – available on Windows 7 build University machines, (but not Windows 10 build). You can also install it on Windows 10 on a personal device, and it’s available for Mac
- Safari 11 or above – on Mac
What else is changing?
There are some new features in Collaborate Ultra for Tutors:
https://help.blackboard.com/Collaborate/Ultra/Administrator/Release_Notes